SHIPPING & RETURNS

SHIPPING POLICY

We ship using Australia Post. Tracking is provided for all orders.

Orders received before 12 noon, AEST will ship same day - Monday to Friday. Orders received after 12 noon, or anytime on weekends and public holidays shall ship next business day.

You should provide an area out of direct sunlight and any wet areas (including where rain could fall) for Australia Post to deliver to should you not be at the address when delivered. 

RETURN & EXCHANGE POLICY

We are highly confident in the quality of our products, and that you too will like them. Should the product not satisfy you please contact us via our contact us form and we will discuss your concerns and range a suitable remedy.

CUSTOMER SERVICE

1300 ASTERISK

1300 278 374

info@asterisk.care

PO Box 601 Cleveland Queensland 4163

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